Refund policy

Although we hope everyone enjoys their Authentic Creations purchases, we understand sometimes things do not work out as planned.

Unfortunately, the majority of our items are MADE TO ORDER or CUSTOM in nature, therefore, we are unable to offer refunds or exchanges once an order has been completed and shipped.

If any of your items were damaged en-route, the wrong product was sent, or there is a manufacturing defect please contact us via email within 5 days of receiving your product at authentic4cs@gmail.com. We will review and handle accordingly to provide order satisfaction.

Any item under dispute must be unworn, unused and in original packaging when expressing damaged/defective.

Disclaimer: If a package is tracked as “Delivered”, Authentic Creations, LLC will not process a refund for that package, but we will assist you in every way that we can.